How to get the app icon on your phone:

On Android 2.x:

• Go to www.hmbayinc.net/mobile
• Choose Menu – Add Bookmark and create a bookmark (favorite) in the browser (Menu – Bookmarks)
• Press and hold H&M shortcut; a menu will pop-up. Select “add shortcut to home”
  
• On Android Gingerbread Version
  
• From the web browser, click on the menu icon
  
• Choose “more”
  
• Choose “add shortcut to the home screen”
  
• On Android Jelly Bean Version
  
• On the browser, go to the menu
  
• Click the “add to +” button
  
• Select home screen
  

On an iPhone:

• Go to www.hmbayinc.net/mobile
• At the bottom of your iPhone screen, click the icon that looks like a page with an arrow pointing up
  
• Select “add to home screen”
  
• Select "add"
• The H&M Bay app icon now appears on your home screen
  

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Here’s how to use the mobile app:

• Enter your user name and password. If you are already set up for online tools, the user name and password are the same. If you are not set up, you will need to contact Tammy Burns at 800-932-7521 ext. 251 or tammy.burns@hmbayinc.net to set you up with online and Smartphone tools.
  
• ETA Report tab will let you search your orders either by week or by your PO number. It will show you if the order has been picked up, delivered, or voided. Tap the order you are inquiring about and you will see all of the information. You can also contact the dispatcher from this screen as well.
  
• Rate Quote tab will let you get rates via your Smartphone only if you are set up on a tariff. If you have a tariff, enter the pickup zip code, delivery zip code, weight, and number of pallets. Click “get rate quote” and it will appear in seconds.
  
• Tariffs tab will show you any tariffs that have been assigned to your account.
  

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Smartphone System Features 

Check Order Status & Details 

From the ETA Report screen you will be able to view all orders by week or search by your PO number. You will also see if your order has been picked up, delivered, or voided. You may choose an order and view all details about the order. This includes, pickup and delivery locations, weight, cases and pallets (if applicable). 

Contact Your Dispatcher

When in “order details” you can scroll to the bottom of the screen and choose “contact your dispatcher.” With this feature, you will be able to E-mail your dispatcher right from your smartphone. The area manager and dispatcher’s phone numbers and fax numbers are listed for your convenience as well. 

Request a Quote

All you need to do is load your location, destination, weight, number of pallets, and what type of product into our mobile app to request a quote.