Service & Markets  
 

H&M Bay understands the importance of delivering innovative solutions to move freight faster and more efficiently. Six strategically-located distribution centers and a carrier network of over 10,000 enables H&M Bay to provide industry-leading Less-Than-Truckload (LTL) and Truckload transportation services.


The H&M Bay Customer Commitment:

Dependability, freight consolidation, re-distribution, pallet marking, multiple order pickups, and solutions for last minute order requirements
E-based services lower errors and customer transactional costs and include a programming staff that can interface with customer ERP systems
Automated web-based system provides customers with real-time information throughout the order and delivery process, along with on-line access to reports and billing and shipping documents


The H&M Bay Advantage:

LTL and Truckload movement of fresh, frozen, and dry product
 
LTL product picked up regionally around our distribution centers, with a delivery area that includes all 48 contiguous states
Truckload services picked up and delivered anywhere in the 48 contiguous states
Top-tier carriers consistently provide reliable, efficient service
 
Rigorous screening process before carriers haul freight for us
Identification and insurance verified at the time of application; insurance re-verified quarterly
East Coast and West Coast distribution centers uniquely geared to our business operations and markets
 
Strong security a cornerstone of our operations; all distribution centers monitored and recorded via a centrally managed camera network

 

Our commitment to genuine one-on-one customer relationships and distinctively superior service sets us apart from the competition. Our goal is complete customer satisfaction on each and every order.

At H&M Bay, we are dedicated to conducting business with integrity. As a member of the P3 program (Platinum Performance Program) developed by Transportation Intermediaries Association (TIA), we are delighted to be recognized for promoting and conducting business with the highest ethical standards.

Estimated Time of Delivery: This PDF download contains the estimated delivery day on which we provide service to the listed states. This schedule is based on weekly averages. Special requests can often be accommodated if enough lead time is given. Download PDF

Dispatcher Directory: This PDF download is a guide for contacting the appropriate person in our dispatch organization for your delivery. The directory is broken down by dispatch/pickup area, listing delivery states and the appropriate contact. Download PDF

©2007 H&M Bay, Inc.